The Alarm centre

Active 24 hours per day, 7 days a week,
our professional operators receive, analyse
and handle your alarms.

The Alarm centre

The heart of
your security concept!

Alarme Centre

The heart of your security concept

Active 24 hours per day, 7 days a week, our qualified operators receive, analyse and handle your alarms.
They are the ones who, depending on the alarm and after resolving any doubts, contact law enforcement (break-in, attack, etc.) or private security services (technical alarm, unconfirmed alarm, etc.) to trigger a response.

The alarm centre has a direct line to the police. The centre is in a secure location (European norm EN 50518) and has redundant capabilities in the event of technical issues.

Alarm handling procedure

Alarms are handled in 5 key steps.
The most important role is played by the alarm centre, which is responsible for:

  • Identifying authorised persons
  • Remote listening in the event of an alarm
  • Viewing images and video data in the event of an intrusion
  • Call-backs via telephone or intercom
1
2
3
4
5
Alarm system process
1

Be safe, your home are sure!

2

The local alarm annoys, irritates and drives the intruder away

3

The alarm is transmitted and the alarm centre monitors remotely

4

Intervention by law enforcement and/or security personnel

5

Your home is already safe!